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Frequently asked questions

Here to help whenever you need us. Find answers to the most common questions our customers have below.

Frequently asked questions

For first home buyers

It varies. Different loans have different criteria and assessment times. When there is a larger deposit, turnaround times are also often quicker. Whatever the case, we’ll ensure your loan is approved as fast as humanly possible, and with minimum fuss.

It depends on what sort of home loan you’re applying for. As a minimum, you’ll need to verify your identity and show where your deposit is coming from and confirm your employment history. Low doc loans usually don’t require much more than that, but for a standard home loan, you’ll need to verify your income too.

Normally you need about 5% of the purchase price saved. But not always. At Bluebay Home Loans, we offer a range of low deposit loans. These include an Australian-first, called Parent Assist, that’s offered only by Bluebay Home Loans. It allows your parents to help you save your deposit without putting their own home at risk.

You can never be 100% sure you’ll qualify for a home loan until you apply. That said, we have years of experience writing home loans, so we generally have a pretty good idea from the outset and will keep you in the loop the whole time.

No. It can make things more difficult, but it may still be possible for you to get a home loan.

For second and subsequent homebuyers and investors

There are quite a few different loans out there, so it can be hard to know which one’s best for you. If you’re still trying to decide, take a look at our home loan options, where we describe each. Or give us a call on 1300 258 229, and we’ll identify the loan that best suits your financial situation and goals.

No. Although it can help, it’s not always necessary. We have low deposit options for both investors and owner-occupiers.

Sure is! Very easy. We’ll even fill in all the transfer forms, making it a completely seamless process.

General questions

Because we’re not like the banks. We’re fast and flexible, and we’re dedicated to providing genuinely great customer service. We can get your loan approved quickly and efficiently, with minimum fuss. And we can help in almost every situation. Plus, you’ll always speak with a real person when you call, not a machine.

We operate nationally. You can apply for a home loan directly by calling 1300 258 229 or by contacting one of our accredited broker partners.

We offer a variety of interest rates on our home loans that vary depending on your individual situation. Currently the highest rate you could expect to pay on a new home loan is 10.34% per annum, although the vast majority of our clients are offered an interest rate below the standard variable rate offered by the banks. This particular rate is applicable for applicants that have experienced credit issues such as bankruptcy or credit contract defaults in the past.

The fees you will pay can vary greatly depending on the circumstances associated with your individual home loan application and the type of loan that is selected. For example, the maximum amount of fees charged upfront could be: Application fee: up to $1200 Valuation fee: as charged by the Valuer Settlement fee: up to $80 Discharge fee: up to $795 Other fees that could be charged are those that are charged by either Governments, Solicitors, Mortgage Insurers and the funder of your loan. Contact us direct on 1300 258 229 to see what would be applicable to your individual situation.

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Our friendly staff are here to walk you through your options and explain the process. Enjoy peace of mind and flexibility with Bluebay Home Loans.